The Real Estate Agents Licensing Board (REALB) hosted a successful Talanoa Session at the Albert Park Conference Hall in Suva this morning.
During the informative hour-long session, agents were provided with a breakdown of the number of complaints received in the last two financial years.
REALB received a total of 59 complaints during the last two financial years, of which 29 were received between 2020-2021 and 30 between 2021-2022.
The top four types of complaints received were tenancy issues with the involvement of agents and salespersons, salesperson’s conduct, communication breakdown, and fraudulent documents.
REALB’s Compliance and Monitoring Officer Vinal Singh, in his presentation, highlighted the importance of disseminating accurate and factual information when involved in the process of selling or buying properties.
He said disclosure of information in a real estate transaction is important because it ensures that individuals make well-informed decisions when selling or buying a property.
Mr Singh advised attendees to refrain from engaging in any illegal activity or face the consequences of their actions.
The Registrar, Mr Peni Komainavoka thanked the agents for their time and encouraged everyone to work together for the betterment of the industry.
The quarterly Talanoa sessions with the agents and salespersons, is part of REALB’s continuous industry engagement.